Internet access isn't always available when you're on the road, in the depths of an arena, or on the pitch. To make things easier, we have created an ‘offline mode.’ This allows you to complete tests or add notes while you are disconnected from the internet. To use the offline mode function, follow the steps below:
1) While connected to wifi, login to the app. Once logged in, let the app run in the background of your phone.
2) Move into the space of poor wifi and continue to use the app when needed. You may be prompted to enter your password or use another authentication method to stay logged in.
3) When finished, move back into an area of strong wifi. The data saved offline will be sent to our server automatically. Do not close the app entirely prior to the data being uploaded to our server.
4) If the data does not get pushed automatically and the tests/notes can’t be seen under the athlete’s profile, double check your internet connection. You can also try saving a general note for Brandon Training Athlete while connected to the internet, as this can help push the data that was saved offline to the server.
Please note: while working offline, tests and notes will not be uploaded to our server immediately. Any new data that has been entered while working offline will be uploaded to our server when the user is back on a strong wifi connection.
If you have any more questions or issues with this, please contact our Customer Success Team at firstname.lastname@example.org.